What is TSN GO?
TSN GO gives you access to the best live and on-demand content in Canada, on many platforms, at any time, everywhere. This new video streaming service allows you to enjoy many of your favorite TV shows live on multiple devices, and a large library of on-demand video content.
TSN GO keeps you connected to some of your favorite programs on your desktop, laptop, iPhone, iPad and Android Smartphone.
How do I access TSN GO?
You will need the username and password for your account with a television service provider.
Can I access TSN GO from any device?
Access to TSN GO content is supported on iPhone, iPad, Android and web-connected desktop and laptop computers. We currently do not support Blackberry.
How much does it cost?
There is no cost to stream TSN GO content as long as you are current subscriber to a television service provider and the channel is included in your subscription package.
Can I watch content from this channel without signing into an account?
You can watch series trailers and free preview content without being signed in this channel. In order to access library content of television series and movies, or a live stream of the television channel, you must be signed in.
Will streaming TV shows use my cellular data plan (3G/4G/LTE)?
If you are not connected to the internet or Wi-Fi, streaming video will use your data plan.
Can I watch TSN GO content outside of Canada?
No. If you are physically outside Canada, TSN GO will not be available to you for viewing.
Why isn’t my television service provider on the list?
TSN GO is available to all television service providers. Please check back soon to see if your television service provider has chosen to provide TSN GO. To help speed up the process, you can contact your service provider to request access to TSN GO.
My provider is listed but it says I don't subscribe to the correct channel?
A subscription to the channel through your television service provider is required in order to view its content. Please contact your service provider and add this channel to your subscription package to ensure the best experience.
I don't subscribe to any television service provider, what should I do?
A subscription to the channel from a television service provider is required to view its content. You can order home television services from any service provider that enables access to TSN GO content.
I do not know my username and password to my television service provider. Where can I find it?
Please contact your television service provider directly to inquire. The TSN GO system does not store that information.
Can I sign up through TSN and create a username and password to view TSN GO content?
No. You can only access the TSN GO content by signing in with the username and password from your television service provider.
What if I go to other TSN / Bell Media sites – do I have to log in there as well?
Bell Media will be launching many of its properties with their own GO experiences over several phases. Once that occurs, you will be able to login just once and have access to all of the sites and apps.
How many people in my household can log in at the same time?
Viewing restrictions are set at the channel level. Therefore, multiple users can log in at the same time. However, we limit the number of concurrent streams to four per account, across all devices.
What if I change my television service provider?
By changing television service providers, you may have also changed your subscription package. Ensure that your favorite channels are included and then simply login with your new username and password from your service provider account to continue watching your favorite shows.
What does the lock mean?
When you encounter an item that has a lock symbol, it indicates that only users that have a subscription to that channel with their television service provider can view the content. Contact your local television service provider to inquire how to sign up.
Who can I contact if I have a question?
tsngo@bellmedia.ca